Thursday, April 27, 2017

Kudos to Jockey Brand

Jockey Brand Rocks!
I recently made a purchase of some Jockey brand items on Amazon.  They arrived and I was dismayed to see I had ordered the wrong size.  My first reaction was negative thinking now there will be the hassle of a return and this is why brick and mortar is better and what an idiot I am for not realizing the size returned to the default medium when I changed color and yes this is an excellent example of a dreadful run on sentence.

Cutting to the chase, there was a Jockey packing list with an 800 number.  I called and explained it was my error and asked what I could do to remedy it.  The delightful customer service rep asked my email address and promptly sent me a free mailing label and told me to re-order the correct size at Amazon.  Talk about Easy Peasy!

The product is excellent and now I know the customer service is just as excellent!
Kudos to Jockey!

If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.

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