Skip to main content

Posts

Showing posts with the label usair

US Airways Rip Off

If you do a search on US Airways Sucks you will find an enormous number of disgruntled travelers. I have joined the club. It is not over a large amount of money, it is primarily a principle. On a recent flight, during web check in I noticed my wife and I were not seated together so I chose "Choice" seats and paid $10.00 each for them. On the diagram they appeared to be exit seats, thusly more leg room. I received the email confirmation of payment for the "Choice" seats. Upon being seated in the aircraft, I noticed that the seats were in no way choice, the flight attendant agreed that they could see no way they were choice seats. They were not on a bulkhead, aisle or exit row and there was NO extra leg room. Again, I asked the flight attendants and they agreed, they were not "Choice" seats and was advised to see the “help” desk in the Terminal. The people at the desk said they couldn't help me and gave me a 866-523-5333 number that no one answers. The r...

The Frequent Flyer Miles Gauntlet

Recently USAirways sent me an email telling me that I haven’t flown enough lately so I was going to lose all my Dividend Miles unless I would pony up $40 per account to keep them. I knew these guys were in trouble but really, use them or lose them. So a couple a days before the deadline I tried to book a flight. Different shades of color on their calendar indicated what days you could get a flight with the miles you have. Some days were blacked out, can’t use them then, usually around holidays. Ok, that is understandable. Then some days you can use the miles but you have to use double the regular miles to get those premium days. Why they are premium is your guess. Then you try to find someway to fit your miles into their schedule. I finally found some dates I could live with, not happy with, but live with. I inputted the data they wanted, height, weight, eye color, sexual preference, first grade teacher, ad nauseam. Put in my Dividend Miles number, put in my wife’s and then got a messa...