|Jockey Brand Rocks!|
I recently made a purchase of some Jockey brand items on Amazon. They arrived and I was dismayed to see I had ordered the wrong size. My first reaction was negative thinking now there will be the hassle of a return and this is why brick and mortar is better and what an idiot I am for not realizing the size returned to the default medium when I changed color and yes this is an excellent example of a dreadful run on sentence.
Cutting to the chase, there was a Jockey packing list with an 800 number. I called and explained it was my error and asked what I could do to remedy it. The delightful customer service rep asked my email address and promptly sent me a free mailing label and told me to re-order the correct size at Amazon. Talk about Easy Peasy!
The product is excellent and now I know the customer service is just as excellent!
Kudos to Jockey!
If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.