My son’s 17” Benq LCD monitor blew out. It was in the last month of it’s three year warranty. I sent it in for warranty service after talking to their tech support. I actually got a technician on the phone with NO wait and after trying a couple of things he suggested, he emailed me an RMA (return material authorization) and I shipped it. They got it on a Friday and my son got it back on the following Tuesday. Considering the horrendous wait times I have seen on warranty service from other vendors, I was truly impressed. Benq has very aggressive pricing and even backs up their warranty. How utterly amazing!