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Showing posts with the label lousy service

The Frequent Flyer Miles Gauntlet

Recently USAirways sent me an email telling me that I haven’t flown enough lately so I was going to lose all my Dividend Miles unless I would pony up $40 per account to keep them. I knew these guys were in trouble but really, use them or lose them. So a couple a days before the deadline I tried to book a flight. Different shades of color on their calendar indicated what days you could get a flight with the miles you have. Some days were blacked out, can’t use them then, usually around holidays. Ok, that is understandable. Then some days you can use the miles but you have to use double the regular miles to get those premium days. Why they are premium is your guess. Then you try to find someway to fit your miles into their schedule. I finally found some dates I could live with, not happy with, but live with. I inputted the data they wanted, height, weight, eye color, sexual preference, first grade teacher, ad nauseam. Put in my Dividend Miles number, put in my wife’s and then got a messa...