Comcast is fine when it is working. Comcast does not handle change well and do not get me started on how they put it to you pricing wise when there is minimal competition. This tale of woe is on the seamless (oh year!) conversion to digital format in Naples Florida. As I am a snow bird (one who only comes to Florida when there is snow at home), I was aware of the conversion through my gated community’s newsletter. However I was unable to address it until I arrived in late December. Upon arrival I went to the local Comcast store to pick up the digital converters, as advised by numerous Comcast missives. Imagine my surprise when I arrived at the store to discover an unruly and unhappy crowd disgruntled over the fact the store was closed on a normal business day and a sign on the door telling people to go to the Comcast website and order their converters. I came home, called Comcast and ordered two DTAs (digital converters). About a week later I received o...