Monday, December 28, 2009
Droid Envy
Thursday, December 24, 2009
Scrooged?
I still feel most people are decent human beings. I have noted that the customer service people in the recent “rants” were pleasant and courteous and powerless. I don’t feel everyone is out to get me(thank you Frank Burns of Mash). I don’t think the nation of Italy is morally bankrupt due to the ludicrous conviction, with out evidence, of Amanda Knox. I will have to admit that it is easier to write when I have a full head of steam and it should be obvious that some of the things I have written about lately have definitely steamed me. BTW, writing about stuff really is a good catharsis.
Regardless of the frequent sour tenor of some of my posts, life is good, so are most people and I want to wish all of you a Merry Christmas and Happy New Year! (or whatever holiday you celebrate this season) Oh, and thanks for reading my blog!
Saturday, December 19, 2009
Optical Storage Predictions
I don’t know if referring to someone else’s blog is still blogging or just being a traffic cop. I read an interesting article on the impending demise of optical storage. It is on zdnet and by Robin Harris. His article pointed out that hard drive storage capacity is growing and is still considerably faster than optical storage as well as cheaper. He cites the historic precedents of punch cards, tape, small capacity floppy drives and escalating changes. He ends by asking hard drive manufactures to come up with archive quality hard drives.
I enjoyed the article and agreed with much of what he said. I do heartily agree that there is a need for archive quality hard drives. Until a hard drive exists of that quality, I will continue archiving on optical disks, both CD and DVD. I haven’t moved into blu-ray and don’t anticipate doing so. By the time I finish burning the major stack of optical media I have, there will be some better alternative.
Tuesday, December 15, 2009
Verizon Cellular Phone Upgrade, Cumbersome At Best
I have Verizon for my cellular carrier. I was going to upgrade my phone to the new LG enV Touch. I have the LG Dare which I really like but I liked the idea that I could load documents into the enV and read them. Thusly I would be able to stick a couple of books into my phone for those long Drs office waits, traffic jams etc. where you wish you had a book.
I went into the Verizon site to upgrade, added in the stuff I wanted and got to the review portion of the order. It showed a $9.99 per month data package. I didn’t want a data package. If I was going with a data package, I would go with the new Droid. So I hit edit and tried to take the data package off. After many frustrating minutes, I called customer service. It turns out that you can’t get that phone unless you get the data package. It is interesting that the only time you clearly see that requirement is when you are ready to finalize the upgrade. If you aren’t careful and don’t thoroughly read the upgrade sheet, you are going to automatically be billed an additional $9.99 per month for a 25MB data package you don’t want. I have to wonder how much money Verizon is raking in from unsuspecting souls who don’t have a clue they have a data package. As it turns out, the third customer service rep I spoke to pointed out where it mentioned the data package. It was there, it just wasn’t clear.
I encountered more interesting upgrade frustration when speaking to the 5th rep while activating my wife’s new phone. It turns out when you purchase ringtones through the phone you can’t move them to your new phone. If you purchase the ringtones through the online media center then you can load them into your new phone when you upgrade. This is the third time I purchased the same ringtones. In the course of conversation with #5, I mentioned my frustration with upgrading my phone and being forced to get a 25MB data package for $9.99. He said, “Order the phone, get the 25MB data package and then call customer service and upgrade my plan to unlimited data.” By upgrading my plan and paying $10.00 per month more I could get unlimited data instead of 25MB. A one cent upgrade that he was the only rep to mention. I still am not happy about the “required” data package but $10.00 per month for unlimited access vs. $9.99 for 25MB is a no brainer. I actually called a 6th customer service rep to verify the one cent upgrade because I couldn’t believe no one else had mentioned it. She verified #5’s statement.
Interestingly Verizon claims that the “Smart” phones manufacturers require the data package and thus they have to add it. I looked over my alternative phone choices and then called customer service again to ask if they needed data packages. I would have to drop back to a phone with less features than the one I am using to avoid paying $10 per month for a data package I don’t want. So I am not “upgrading” to a lesser phone. I will continue to use my LG Dare and hopefully a new “not so smart” phone will debut with a 5 megapixel camera. That feature with unlimited data access would push me over the upgrade edge.
As an aside, the customer service reps I spoke to were all astoundingly polite, in spite of my ever escalating grumpiness. Too bad they have no control of the upgrade policies.
Friday, December 11, 2009
Toys-R-Us Elusive Lego Bargains
Toys-R-Us was advertising Lego bargains. Buy one at regular price and get the second one at 50% off. Anyone who has purchased Lego knows that they seldom are on sale. I was pumped to nail down my Christmas shopping in one fell swoop. Ha!
Even when the item said it was in stock, it was lying. You added the item to the cart and a message would come up stating that the below number was how many they really had and there was no number shown below.
After trying all the combinations of items that I could conceivably guess might be acceptable as gifts for my grandchildren I realized that there was no inventory of Lego. I called and got a delightful young lass who told me the web site often wasn’t up to date on inventory. She checked a few of the items I had hoped to purchase and confirmed they were not in stock. I asked if there was any possibility they would be back in stock prior to Christmas. She had no idea but I should keep coming back to the website and try to buy them. I asked if the sale would be continued, she had no idea but I should come back to the web site and check.
An inescapable conclusion could be that you can offer anything on sale and it won’t cost you a dime if you don’t really have any product. I would hesitate to ever suggest a firm as reputable as Toys-R-not me might be indulging in deceptive business practices. All I know is that didn’t have a single Lego set that I wanted and that was way more than 10.
I discovered that Fosters, a local toy store that didn’t use to carry Lego but now does had several of the sets that I was searching to buy. When I called, the clerk told me to make sure I printed out the coupon from their web site to get 15% off my purchase. So I was able to support a local business, find some Lego that I wanted and even got a discount. It was a happy ending to a frustrating beginning. Moral? Just because a big chain says they have something doesn’t mean they do and the time you spend to get one of their nebulous bargains could be better spent with the kids or grandkids you are buying for in the first place.
Tuesday, December 8, 2009
Holiday Printing
I sit here listening to Christmas music and printing out photos for my Christmas tree photo ornaments. I enjoy using the photo ornaments for stuffing stuffers. Of course I enjoy giving the grandkids ones of me in Santa hats or other silly poses. Sure it is cheesy, but the kids laugh and give me a hard time and we all enjoy it.
Yesterday my granddaughter and I found a great Disney site that allowed her to dress Cinderella and then print out the finished product. We also had to print out new princess photos for her “house” decorations. Being the ever doting grandparent, I use photo paper and quality setting. Needless to say, those full 8.5x11” printouts go through ink like there is no tomorrow. I use dramatically more ink on the days I baby sit and the holiday season seems to just suck the life right out of the ink cartridges.
If you go through as much ink as I do and you are in the UK, you may want to consider checking out Cartridge Save. They have printer cartridges for practically every printer you can imagine. They don’t restrict your choices to strictly factory inkjet or laser cartridges but also offer compatible cartridges which can save some serious money. If you are blowing through your ink as fast as I am, check out Cartridge Save. Have fun printing out your Christmas and other holiday projects.
Merry Christmas and Happy Holidays!
Monday, December 7, 2009
Staples Drops The Calendar Ball
Christmas comes once a year at least the last time I checked. I have gotten my annual calendar printed at Staples for years. Last year I used their on-line creator and it worked well. This year on December 4th I tried to use their on-line service and it was dismal. It wouldn’t upload my photos so I tried to call customer support. That was a waste to time and finally I hung up on the elevator music and looked for other vendors.
I ended up at VistaPrint. I find their site annoying due to the constant badgering to add more to your cart. However their calendar creating software worked smoothly and all 13 of my images uploaded in substantially less time than I had been able to get on photo up on the Staples site. I have not seen the end product but I have ordered from VistaPrint in the past and the products have been acceptable.
So if you plan on doing a calendar as a gift, I recommend looking at VistaPrint. I received no remunerations whatsoever for this recommendation.








