Book Reviews and Money Saving Tips

 Etonic Stabilizer Golf Shoes 2011 I wrote about my dissatisfaction with a pair of Etonic golf shoes back in July.   Last month the CEO of Etonic World Wide called me and apologized for my experience.   My complaint wasn’t that quality control could miss a bad pair of shoes but that customer service appeared to be non-existent.    I was told that the customer service issue had been addressed and I was thanked for making Etonic a better company.  Tom Elwell (the CEO) is a man of his word.   There is now a wealth of contacts on the Etonic website.   In addition he asked if I would be willing to review a new pair of Etonic Stabilizers.   I agreed to try them and he sent me a pair.   First there is a bunch of spikes on this puppy.   What I like is that there is a spike in the center of each spike for increased stabilization.  (I think this is where the name came from.LOL) ...

I posted a critical review of Etonic golf shoes on July 10th.   I was unhappy with my shoes but particularly unhappy with my customer service experience. On October 15th I received an email from the CEO of Etonic World Wide.  He expressed his dismay over my experience with his company's shoes and asked for my phone number so he could call me to discuss it.   On Monday October 17th Tom Elwell and I conversed for 45 minutes and were on a first name basis at the end of the call.  Tom Elwell is a CEO who truly believes in his company.  One of my complaints was there was no phone number for customer support on the web site.  There is one now.  Tom also told me he had contacted an employee, who was on vacation, to find out why there had never been any response to my emails.  Here is a CEO who is working for his paycheck.  He didn't hand off handling a concern to an underling, he communicated to me himself.  Tom beli...

I posted this on July 10th.  On October 15th I received an email from the CEO of Etonic World Wide.  He expressed his dismay over my experience with his company's shoes and asked for my phone number so he could call me to discuss it.  On Monday October 17th Tom Elwell and I conversed for 45 minutes and were on a first name basis at the end of the call.  Tom Elwell is a CEO who truly believes in his company.  One of my complaints was there was no phone number for customer support on the web site.  There is one now.  Tom also told me he had contacted an employee, who was on vacation, to find out why there had never been any response to my emails.  Here is a CEO who is working for his paycheck.  He didn't hand off handling a concern to an underling, he communicated to me himself.  Tom believes in his product and  now I know he also believes in customer support.  I think everyone can accept that a defective product can slip through...