I have Verizon for my cellular carrier. I was going to upgrade my phone to the new LG enV Touch. I have the LG Dare which I really like but I liked the idea that I could load documents into the enV and read them. Thusly I would be able to stick a couple of books into my phone for those long Drs office waits, traffic jams etc. where you wish you had a book. I went into the Verizon site to upgrade, added in the stuff I wanted and got to the review portion of the order. It showed a $9.99 per month data package. I didn’t want a data package. If I was going with a data package, I would go with the new Droid. So I hit edit and tried to take the data package off. After many frustrating minutes, I called customer service. It turns out that you can’t get that phone unless you get the data package. It is interesting that the only time you clearly see that requirement is when you are ready to finalize the upgrade. If you aren’t careful and don’t thoroughly read the upgrade...