Monday, April 6, 2015

Corel PaintShop Pro X7--updated

Preliminary report is mixed and has nothing to do with the performance of the software.  My desktop machine exceeds all specifications for the hardware.  I have RAM, processor and storage in gross excess of all specifications.  I am running Windows 8.1.   The software would not install.  I rebooted my system and still no install.  I disabled my antivirus and spyware protection and still no install.  

I then tried the software on a Windows 8.1 laptop of less capability and was able to get the software to install.   I make every effort to maintain software parity on both machines.  I want to be able to go from one to the other seamlessly and have the same software installed on both machines.  I back up to the laptop multiple times each day so it should be as close as possible to the same installed software with the minute differences in hardware.  

I don't know why the software will not install on my desktop.  There is no support phone number on the software spec sheet that is included.  I suspect most users do not have a stable of computers to try new software installations.   That the software would not install on two machines so closely configured is alarming to me and probably to Corel as well.  Most users would give up after the first five or six attempts, I gave up after multiple reboots and approximately ten attempts.  I will be back with an update if I solve the problem.  I am not bothering to look at the software features as they are moot if it can't be installed easily. 

It is now 6 months since I tried to install this software.  I thought that perhaps a Windows 8.1 update or six might have solved the problem.  No Change!  Still will not install.  4/6/15

If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.

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