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Life is complicated enough without getting into hotwater with federal agencies so: TAKE NOTE Many things I review I got at no charge in exchange for an honest review. Consider this as informing you that ALL things I review may have been gotten at no charge. Realistically about 60% but in order to keep things above board just assume that I got the stuff free. Words like, “sponsored,” “promotion,” “paid ad” or even just “ad” are clear ways to disclose that you’re being paid to share information and links so BE AWARE that some of what I write can be described as an AD by the government. BTW I will NEVER say a product is great, super or even acceptable if it isn't whether I got it free or NOT!

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Tuesday, August 5, 2014

Another FIOS SNAFU




Verizon wants me to verify my email address.  They send me an email and I respond with the link in their email.  It opens a screen that wants my zip code.  I give them my zip code and they tell me that isn't the zip code they have on file for me.  I got to my account information and I am putting in the same zip code that they have on file but they keep telling me that isn't my zip code.   I researched this online and found that people have been complaining about this for YEARS!  As much as Comcast drove me crazy, FIOS is driving me Crazier!  I tried to find a contact or chat to get a solution and got nothing but an automated attendant!  I finally found that Verizon has put technical support on Facebook and Twitter.  Now there is a decision to be proud of.  Keep in mind that a great many people who actually have FIOS don't use Facebook or Twitter.  After playing message tag with various supposed support staff, I figured out the solution.  Negative Kudos to FIOS for moving support and removing any phone numbers I could find on their site. 


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