Verizon wants me to verify my email address. They send me an email and I respond with the link in their email. It opens a screen that wants my zip code. I give them my zip code and they tell me that isn't the zip code they have on file for me. I got to my account information and I am putting in the same zip code that they have on file but they keep telling me that isn't my zip code. I researched this online and found that people have been complaining about this for YEARS! As much as Comcast drove me crazy, FIOS is driving me Crazier! I tried to find a contact or chat to get a solution and got nothing but an automated attendant! I finally found that Verizon has put technical support on Facebook and Twitter. Now there is a decision to be proud of. Keep in mind that a great many people who actually have FIOS don't use Facebook or Twitter. After playing message tag with various supposed support staff, I figured out the solution. Negative Kudos to FIOS for moving support and removing any phone numbers I could find on their site.