Verizon wants me to verify my email address. They send me an email and I respond with the
link in their email. It opens a screen
that wants my zip code. I give them my
zip code and they tell me that isn't the zip code they have on file for
me. I got to my account information and
I am putting in the same zip code that they have on file but they keep telling
me that isn't my zip code. I researched
this online and found that people have been complaining about this for
YEARS! As much as Comcast drove me
crazy, FIOS is driving me Crazier! I tried to find a contact or chat to get a solution and got nothing but an automated attendant! I finally found that Verizon has put technical support on Facebook and Twitter. Now there is a decision to be proud of. Keep in mind that a great many people who actually have FIOS don't use Facebook or Twitter. After playing message tag with various supposed support staff, I figured out the solution. Negative Kudos to FIOS for moving support and removing any phone numbers I could find on their site.
Tips on saving money sprinkled w. counseling psychology and book reviews.
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