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Tuesday, September 11, 2012

Sports Unlimited Has Prompt Customer Response



Kudos for Customer Service


I was browsing for a zip line and came across a nice site called Sports Unlimited.   I was a bit concerned when I could not find a physical address.  The lack of a physical address normally sends up a red flag on the credibility of the vendor.

I emailed their customer service and FYI about the lack of address and got a very prompt response.   They had their address more prominently displayed and had customers coming to their location to browse their goods.  They are not a retail store front and had no way of addressing those customers and their desires.   Their physical address is quite clear on their returns page.

I commend them for such a prompt response to my concern.   I have not bought anything from them and have received no compensation form them for posting this compliment.  

 

If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.

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