Best Buy is one of the top computer and technology retail stores. They have many commercials that boast of great prices and great service. You may spend a lot of your time in Best Buy but I bet you didn’t know these 5 things:
Negotiate: Believe it or not there are some things at Best Buy you can negotiate the price on an item. How do you know which items? Ask. Another way you can almost always negotiate on the price is on items labeled ‘Open Box’ or ‘Open Item’. These typically are on larger items like televisions and appliances. These Open Box/Items are typically displays that have never been used, returned products without the original packaging and products that were returned in general. The price you see is already knocked down. You can even go lower if you like. When buying these open box items, inspect that all the pieces are there, there are no major dents and scratches and that everything works. This is a good time to use that money you saved and put some toward the Black Tie Protection.
Black Tie Protection: If you have ever bought an expensive item from Best Buy you know that the sales clerk is trained to offer you the Black Tie Protection. The Black Tie Protection plan is there to save you money if something were to happen with your purchased item. There are plenty of customers who purchase it and are extremely grateful for it. Then there are those customers that say no thanks and then come back in the next day after dropping their lap top. First things first, employees do not get commission, money or gifts if we sell you the Black Tie option. If you have the money, it’s better to be safe than sorry and to purchase it. If you don’t, realize that a lot of the manufacture warranties do not cover a lot of ‘accidents’ on the product.
Education: Upon being hired, employees go through many training courses on the department and products they are about to sell. Employees each month are required to read and take tests on updated products and policies. The knowledge they share is usually from personal opinion and lessons straight from the manufactures mouth. Be sure to work with an experienced sales person for the best advice and answers when purchasing a product.
Layaway: Best Buy does offer a layaway program that many customers are unaware of. With that said not every product is covered in the layaway program. If you find yourself wanting to purchase a large item, head over to the customer service counter and ask them if your item is on the layaway list.
Discount: The Best Buy employee discount is as great as you have heard. Best Buy is very good about treating their employees to special deals and discounts throughout their employment. As with most stores, Best Buy does have regulations on whom and how these discounts can be used.
Heather Smith is an ex-nanny. Passionate about thought leadership and writing, Heather regularly contributes to various career, social media, public relations, branding, and parenting blogs/websites. She also provides value to summer nanny by giving advice on site design as well as the features and functionality to provide more and more value to nannies and families across the U.S. and Canada. She can be available at H.smith7295 [at] gmail.com.
Thank you Heather for your guest post. I do not recommend Best Buy and this post should not be seen as my recommending it. My personal experience has not been terribly positive as far as knowledgeable employees. On the other hand I have had knowledgeable relatives who work there so my opinion on this post is that you should check out Best Buy yourself for the best information.
If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.