I recently purchased a Suncast Hose Hideaway that claimed to hold a 100 foot hose. I can only assume that 100’ hose was a really, really skinny hose. I could not get my 100’ 5/8” hose into the box. The box would be suitable for a 75’ or 50’ hose but 100’ of quality hose does not fit.
Oddly enough my son purchased the same hose box from another store and had the same difficulty. Extrapolating, I suspect it is the box and not us. I have had good experience with Suncast products in the past. I have no complaints about the build quality. Although I am concerned about the all plastic fitting where you connect your hose, I haven’t used it long enough to determine if that will be an issue.
I also want to point out that in their instructions (which is nice since so many vendors have done away with instructions) they put in bold print, “and keep hands free from the range of the rotating crank handle”. This is a good admonishment as I know have scraped the skin off of the back of multiple fingers on several occasions. If you are right handed, the natural inclination is to hold the box down on the right side when pulling out the hose. There is a handy dandy foot hold for your right foot that is supposed to keep the box still with your weight on it. My weight is considerable it was not enough to keep the box from moving as I pulled out the hose, thus the scraped knuckles and more disgruntlement with the purchase. It seems like a slightly longer shaft on the crank handle would have allowed enough room for fingers but I didn’t design the darn thing.
At this point I don’t know what to do with the box, perhaps put all my electric cords on it. I don’t have a hose short enough to use it. If your hose is 100’, I do not recommend this hose box. If your hose is 75’ or shorter, the build quality is satisfactory as is the price. Just keep your knuckles out of the way.