Skip to main content

Kudos to Viewsonic Technical SupportIt

By

It's BACK!
Halleluiah,  an easy, simple fix!
I struggle to remember the last time I was able to say that.
For several months my Viewsonic VS15153 touch monitor’s touch function has not worked.  The lack of touch has not impacted my work so I ignored the problem.  Today I finally had time to address the problem.   I called Viewsonic tech support, got Rose who suggested switching out the USB cable as it is the controlling factor for the touch capability. Viola the problem was solved.  The screen now supports touch again and incidentally lets me flatten it and draw on it.   The cable was fine but since the computer end was not connected it could not work.  My only excuse is when I replaced a UPS behind the computer I must have pulled the cable out.  But…. A SIMPLE FIX! 

I did try and find a solution online and in the documentation that I saved to no avail.  However Rose solved the problem in less than one minute on the phone so kudos to Viewsonic for hiring ROSE!

Comments

Post a Comment

Popular posts from this blog

Samsung FlipShot-ho hum

By
I just got the Samsung FlipShot aka SCH-U900. If you haven’t noticed by now, I am very family oriented, specifically focused on grandchildren. I frequently lament that I don’t have my camera on me. However, I always have my phone on me. Thusly I wanted a phone with a decent camera. The FlipShot comes close. Samsung claims it is a 3 megapixel camera with flash and zoom. The photos are not what I would consider decent from a digital camera but compared to my last phone/camera, they are much better. The phone has a slot for a micro sd memory card. I popped a 2gb card in there for saving my photos. I have not been able to find a way to default the photos to the memory card. You have to manually move them. I haven’t given up and perhaps in a software upgrade there will be a way to get them to the card without moving them manually. Getting them off of the phone is interesting. If you don’t buy Samsung’s charging/data cable, you can send them to yourself and get them on your pc that way. You ...
8 comments
Read more

Troy-Bilt 2700 PSI 2.3 GPM Gas Pressure Washer Review

By
Troy-Bilt 2700 PSI 2.3 GPM Gas Pressure Washer Review Item #: 75140 | Model #: 20414 When I started this blog, I assumed I would be only talking tech. Well that led to philosophic musing and then comments on other stuff. I’m not sure where a pressure washer fits but regardless I am writing about it. I was power washing the mildew off the siding and thought the odor was the detergent I was using. When I looked over my shoulder and saw the grey smoke pouring out of the pressure washer, I realized what the odor really was. Considering the age of my venerable electric power washer, I concluded that discretion being the better part of safety and how water and electricity don’t play well, I trashed my old power washer. After much research, I found the Troy-Bilt 20414 was the best bang for the buck I could find. Keep in mind I am a consumer, not some testing house, so I make my purchases based on research and price point. I wanted electric but my boys who participated in the purchase, ...
9 comments
Read more

3D Printing—Way, Way Cool

By
You may not be familiar with the term 3D printing but I bet you remember the replicator from Star Trek. Well kiddies, it is no longer just science fiction. Replication exists! Analog Science Fiction and Fact had a great article in the November 2008 edition called: “The 3D Train Wreck”. Thomas A. Easton, the author gave a great overview of the future of 3D printing. Simplistically, take your 3 dimensional CAD drawing and print it out on a laser printer that will print layers with some type of raw material. Each layer is adhered to the previous layer until you have a full three dimensional finished product. There are a variety of existing technologies that are doing this right now. Rapid-prototyping in industry is the biggest market right at the moment. Consider how incredibly convenient it would be to fabricate or replicate things right at home. My Polaris pool sweep needed a part yesterday. The part is unavailable, without the part the sweep doesn’t work. The alternative was to buy a...
6 comments
Read more