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Life is complicated enough without getting into hotwater with federal agencies so: TAKE NOTE Many things I review I got at no charge in exchange for an honest review. Consider this as informing you that ALL things I review may have been gotten at no charge. Realistically about 60% but in order to keep things above board just assume that I got the stuff free. Words like, “sponsored,” “promotion,” “paid ad” or even just “ad” are clear ways to disclose that you’re being paid to share information and links so BE AWARE that some of what I write can be described as an AD by the government. BTW I will NEVER say a product is great, super or even acceptable if it isn't whether I got it free or NOT!

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Tuesday, August 1, 2017

Kudos to Viewsonic Technical SupportIt


It's BACK!
Halleluiah,  an easy, simple fix!
I struggle to remember the last time I was able to say that.
For several months my Viewsonic VS15153 touch monitor’s touch function has not worked.  The lack of touch has not impacted my work so I ignored the problem.  Today I finally had time to address the problem.   I called Viewsonic tech support, got Rose who suggested switching out the USB cable as it is the controlling factor for the touch capability. Viola the problem was solved.  The screen now supports touch again and incidentally lets me flatten it and draw on it.   The cable was fine but since the computer end was not connected it could not work.  My only excuse is when I replaced a UPS behind the computer I must have pulled the cable out.  But…. A SIMPLE FIX! 

I did try and find a solution online and in the documentation that I saved to no avail.  However Rose solved the problem in less than one minute on the phone so kudos to Viewsonic for hiring ROSE!

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