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Friday, December 11, 2009

Toys-R-Us Elusive Lego Bargains

Toys-R-Us was advertising Lego bargains. Buy one at regular price and get the second one at 50% off. Anyone who has purchased Lego knows that they seldom are on sale. I was pumped to nail down my Christmas shopping in one fell swoop. Ha!

Even when the item said it was in stock, it was lying. You added the item to the cart and a message would come up stating that the below number was how many they really had and there was no number shown below.

After trying all the combinations of items that I could conceivably guess might be acceptable as gifts for my grandchildren I realized that there was no inventory of Lego. I called and got a delightful young lass who told me the web site often wasn’t up to date on inventory. She checked a few of the items I had hoped to purchase and confirmed they were not in stock. I asked if there was any possibility they would be back in stock prior to Christmas. She had no idea but I should keep coming back to the website and try to buy them. I asked if the sale would be continued, she had no idea but I should come back to the web site and check.

An inescapable conclusion could be that you can offer anything on sale and it won’t cost you a dime if you don’t really have any product. I would hesitate to ever suggest a firm as reputable as Toys-R-not me might be indulging in deceptive business practices. All I know is that didn’t have a single Lego set that I wanted and that was way more than 10.

I discovered that Fosters, a local toy store that didn’t use to carry Lego but now does had several of the sets that I was searching to buy. When I called, the clerk told me to make sure I printed out the coupon from their web site to get 15% off my purchase. So I was able to support a local business, find some Lego that I wanted and even got a discount. It was a happy ending to a frustrating beginning. Moral? Just because a big chain says they have something doesn’t mean they do and the time you spend to get one of their nebulous bargains could be better spent with the kids or grandkids you are buying for in the first place.

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