You wouldn't think a vendor honoring their warranty would rate a headline but consider the question of when was the last time you felt heard by a vendor that sold you a tool. My cordless Hitachi drill died and I loved that drill. It was small but mighty. It has good life on the battery and you could use if for so many tasks. I was carrying it to the trash and just off hand I decided to Google and see if the drill had any kind of warranty. I found that it had a limited lifetime warranty and there was a phone number. I called and talked to David in repair in Georgia. He said send it in, which I did. I haven't gotten it back yet but I am still impressed by the fact it has a limited lifetime warranty and it was so easy to send it in, no reams of paperwork. I will report back here if I am disappointed but so far I am just amazed.NOT disappointed. I got the drill back and it is repaired, works like new and no charge!
Kudos to Hitachi!
If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.
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