REVISION 7/31/19 Product lasted 24 months. Initial post was June 30, 2017
This is an update 7/31/19 My golf watch had the crystal cracked. It worked fine, including the touch functions but I felt it should be repaired so it would continue to work. When I emailed the company I was told it could be repaired for between $35 and $40 plus shipping. That seemed reasonable and I paid $8 to ship it to them. After a week or so I got an email saying it couldn't be repaired. My response to them was that it was just a cracked crystal. The communication with them indicated they didn't know that. I explained that all functions worked and that only the crystal needed replaced. I got a response they would look at it again. Tonight I got another email saying they can't repair it. Now if they can't replace the crystal I am confused as to why they had me spend $8 to mail it to them. Overall although the watch did a nice job I have to revise my initial review due to poor customer service.
First I like the clarity of the display, it is easy to read and that is really important to us “mature” golfers. It has a lot of features and the touch screen just amazes me. This is a useful gadget even off of the golf course. Counting steps to my next donut is interesting.
From the vendor:
Simple and fast touch user interface
Course update via Bluetooth with GolfBuddy Smartphone app
Notifications sync from Smartphone
Pedometer activity tracker
Hole layout view with current position of the player
If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.
This is most certainly an advertisement!
Comments