BTW |
Happy St. Paddy's Day!
Not original idea but it worked! |
Recently my S8 stopped providing me with a sound when I
received a text message. Needless to
say this was highly annoying as I constantly had to check and see if I had
gotten a text. I spent several hours
trying all of the fixes online to no avail.
I found a safe mode suggestion thru T-Mobile. https://support.t-mobile.com/docs/DOC-34283
I did not know how to get to safe mode. When in safe mode all of the apps not
necessary to run the phone are grayed out.
I listed them and then started to delete them one by one with a reboot
in between. I got bored and started
deleting several and then rebooting so I don’t know which app was the villain
but after one final reboot I had my sound notification back. I reinstalled things like Uber and Lyft but
several which I never used anyway I left off.
Sound is still working so that is good news.
I am new to Comcast for my cellular plan. The Comcast tech concluded I needed a new
phone. I was pretty sure it was a
software issue but bowed to his “expertise.”
He was very helpful and friendly but not as knowledgeable as I think he
should have been. Anyway I was suppose
to get a new phone in exchange for my almost new phone at no charge so I had no
complaints. However in the interim I
kept (diligently or obsessively) working
on the problem and found it was software.
So Kudos for service to Comcast Mobile but get some more training for
your online techs.
BTW if you haven’t looked into Comcast Mobile, look at
it. It is saving me $$$ over my old
Verizon plan and I have not had a bit of trouble with the service.
If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.
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