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Saturday, April 3, 2010
Hartford Auto Insurance Denies AARP Drivers’ Ed Discount
The Hartford auto insurance denied any discount with the on-line version of the course. They will only offer a discount if you take the in person course. This is totally denying the viability of on-line education. The assumption the on-line course is not worthwhile is entirely bogus. The on-line course is more convenient and easier for people to squeeze into a busy life. Of course this would mean more people would take it and then Hartford would be forced to provide more discounts.
See any correlation here? More people taking a course to improve their driving leading to more discounts on insurance policies would mean a decrease in profits. Hartford Auto Insurance claims they want people to improve their driving skills so they can give them a discount. Get real, they want to pay lip service to the program without being forced to give up too much in discounts. There is no behind the wheel component to either course so what flimsy excuse can Hartford field for denying the validity of the online course? None! They have no reason or I could get no reason for the denial except they just don’t give a discount for the online course.
So before you take the AARP online drivers safety course, check with your insurance provider. Naively, I assumed that if AARP was providing the course work that their RECOMMENDED auto insurance provider would accept the course. WRONG! My naïve assumption doesn’t mean the course is not worthwhile. It just means that the Hartford is more interested in profits than encouraging consumer to be safe drivers.
Take note AARP, you should have a disclaimer on your online course that clearly states your own RECOMMENDED auto insurance company will not accept the online version of the course for a discount. In fairness to AARP they did refund my fee for taking the course when I expressed my dismay over the unwillingness of Hartford Auto Insurance to accept the course for a discount.