I have had a Samsung S7 through Verizon Mobile and it was carefully maintained and kept in a case throughout its existence. Imagine my surprise when it started behaving erratically and I removed the case to discover a swollen battery. I googled swollen battery and discovered a wealth of complaints. The phone is not even paid off as I elected to buy it through Verizon. I contacted Samsung and they said that they would fix it for $70.00. So they sold me a defective product and expect me to pay to have it repaired. The battery issue is well documented and has caused Samsung a lot of bad public relations, JUSTLY! If they can't build a phone that can be taken care of and is immaculate with the exception of the swollen battery then they should get out of the phone business.
If reviewing a product, it may have been received free of charge. That will NEVER have a bearing on my recommendations.
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