How is that for a start. I have the Augen eBook. I reviewed it here last July. Overall it is a good product for the money but you do get what you pay for. In this case that is a non-existent technical support department. The reader has not worked well with DRM books from the start. DRM is digital rights management and it is a protection scheme by the powers who dictate that kind of thing. If you google it you will find many articles on “cracks” for DRM. It is obvious I am not the only one that finds DRM annoying and I am an author. The problem is that DRM causes books to behave badly. In my case, DRM handling by Augen means periodically dropping lines of the story. Since I review books on Pick of the Literate and Azure Dwarf’s Horde of SciFi and Fantasy I get a lot of books protected by DRM. Dropping lines can have an impact on the plot and the enjoyment of...