Book Reviews and Money Saving Tips

Who wouldn't trust this face? The guys at Diamond Case have put together a comprehensive guide to purchasing a Blu-Ray DVD player. If you are in the market, it is worth checking out. In fact their web site is a wealth of Home Theatre information so it is worth checking out regardless of your need for a Blu-Ray DVD player.

I first hear a Yamaha Sound Projector in the Diamond Case Design showroom. I was watching a big screen and marveling at the surround sound. I looked high and low for the speakers and couldn’t find them. I asked and was told ALL the sound was coming from the sound projector. I expressed disbelief but was assured that it was true. I have wired surround sound but it is probably 15 years old. This wireless surround sound beats the bejabbers out of my wired speakers. The diagram shows how the sound projector “beams” the sounds to the appropriate place. I guarantee you will think there are speakers in those locations. It is truly amazing. A complete review of Yamaha's new YSP-4100 and YSP-5100 Digital Sound Projectors can be found at the Diamond Case Design website . The guys at Diamond Case really know their stuff. This was NOT a paid blog.

I have written many times over the past couple of years about declining customer service. I read this week on ZDNet.com an article about the “crapware” that pretends it is helpware and is stealing your data, corrupting your system and robbing you blind. (See my blog on spyware ) Comments on the article ranged widely but the one that caught my attention was a self proclaimed “IT Expert” working in computer support who thinks that the people he supports are stupid and deserve to have their computers trashed by spyware. Sadly this abysmal attitude seems to be rampant in customer support. Once again I am going to mention Diamond Case Designs, Inc. - 655 N. Shepard St. - Anaheim , CA 92806 - (800) 616-5354 - www.diamondcase.com . They epitomize what customer service should be. Their recent newsletter had this customer spotlight that I think defines what customer service needs to be. BTW I do not get any financial considerations of any type from Diamond Case and this i...